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You should find here the answers to most of the questions you may have about renting with Cyblo.

Cyblo homes

In the monthly rental price we include: the monthly rent of the apartment, the Property Tax (called “IBI” in Spain) which is payed annually and the monthly community expenses.

There are many other advantages of renting with us, discover all the advantages of renting with Cyblo in Why to rent with Cyblo?

The individual supplies of your apartment such as water bills, electricity and gas bills, telephone and internet bills… There is also a municipality tax which is the the annual garbage tax which is also payed by the tenant.

The rent is paid in advance between the 1st and 5th of each month by bank transfer into Cyblo’s bank account or in cash at the cashier or ATM of the bank into Cyblo’s bank account.

We strongly recommend you to avoid forgetting about the payment, to establish a periodic transfer order with your bank, so on the most suitable day for you between the 1st and 5th of each month the transfer will be automatically done from your account to Cyblo’s account. By doing so you won’t have to worry every month about it! By doing so, you make sure you don’t forget every month!

The deposit is equivalent to one or two months of rent, depending if the apartment is furnished or not.

Yes, we guarantee you the return of your deposit. We hand in your deposit into the “Consellería Valenciana”, a goverment entity that is in charge of securing deposits and we will provide you within 30 days of signing your rental agreement a receipt, so you can see that your deposit is secure. This document can be used as proof to request rental aid or any other public subsidy.

At the end of your stay with us, if there is no damage in the apartment after our check, you will be refunded the full amount of the deposit. If there are any damages , the reparation cost will be deducted from the deposit.

No, we are not a conventional agency – we do not charge you the agency month fee because we want you to start living your own life without obstacles. We know you have better things in which to invest your money!

We have a standard rental contract with a 7 year duration, as it is established by Spanish Rental Law for companies renting properties, with 6 months of mandatory stay for the tenant. It is an easy and simple contract to understand. We have adapted it so that both parties (Cyblo and the tenant – “Cybler”) are protected.

Four months before the end of the 7-year contract, we will send you a letter informing you of the new terms and conditions of the renewal in case you want to continue as tenants in our apartments. If you don’t want to stay with us, you must notify us with the notice stipulated in your contract for contractual as termination period (2 months in advance).

No, we do not do temporary or short-term rentals because our idea is that you stay with Cyblo as long as possible!

The minimum notice is 60 days (2 months). So for example, if you want to leave the apartment on September 1, you will have to notify us in a written form (by post to our office or email) before June 30 in case this is a working day or the last working day of the month. By doing so, you would only pay the rent of the month of August and not September. If you notify us later than the last working day of June, you will have to pay the month of September in full as well.

You have to notify us in a written form so you have three valid ways of doing it:

  • Sending us an email to hello@cyblo.es, indicating in the concept “Finish rental contract apartment number X building X”
  • Send a letter to our office in C/ Nou, nº 14-2-2, 46220 Picassent (Valencia)

Usually the apartments are rented unfurnished, because we want you to decorate your space according to your personal tastes and your space needs. However, in some buildings we offer you the possibility of furnishing the apartments with some basic elements with an additional cost in rent. Please check the concrete conditions in each building.

Yes, the apartments have the basic equipment of appliances which include Oven, Fumes Extractor and Hob (depends on the building will be mixed or electric) In general, we do not include specific appliances such as Refrigerator, Washing Machine, Dryer, Dishwasher … because you may already have it and you want to bring yours. Although in some buildings we offer you a refrigerator and a washing machine. Please check the concrete conditions in each building.

All our apartment walls are painted in white or light beige. We do not recommend that you change the color of the walls, because we request that the apartment is left in the same conditions that you were given. So if you want to change the color, you will have to repaint it again in white or light beige (original color) before leaving assuming the cost of it yourself.

We are animal friendly, but it depends on the building – if the rest of the Community agrees that the building accepts animals or not.

Yes, as long as when you leave the apartment you leave everything as it was (so if you make holes you will have to cover them up with the appropiate products so you cannot see them). Exceptionally, holes cannot be drilled in tiled walls (bathroom and kitchen) due to the risk of breaking them; and in homes where the walls are made of Pladur, it is also not possible to make holes in the walls due to their fragility.

Yes, all our buildings have building insurances that cover in case of fire or structural damage to the building (floods, electrical damage caused by community system, earthquakes …).

Visit a Cyblo home

Go to the section “Contact” and fill out the form. We will contact you as soon as possible to arrange a viewing to the apartment, according to your preferences.

The viewings are usually arranged form Monday to Friday at the time that best suits you: ​from ​8​am to 17​pm​.​ We realize you have a busy schedule so we try to adjust to you and your work schedule. If necessary, visits can be established​ outside of these hours. ​Contact us.

No. No. In Cyblo we like to meet you, so you need to come and visit it before renting it out.

Yes, however in this case availability to view the apartment will depend on the availability of the current tenant.

We don’t do apartment reservations. We have a selective tentant analysis process, so when we decide that the apartment is for you we go straight to the contract signature without having to give any money towards a reservation.

Documents

In order to rent a Cyblo apartment you need to provide us:

– National Identity Document (DNI) or Passport

– Work contract

– Last 3 payslips

– Income Statement / Work Life extract

Once you have provided us with this information, we will proceed to analyze it and tell you if it is sufficient or if you need any additional guarantees (further income statement, guarantor, bank extracts …)

For Freelance professionals or Entrepreneurs what we require are documents that demonstrate your solvency, so it would be the Income Statement, bank statements and other documents that justify it. We do not usually ask for a bank guarantee, but we reserve the right in case it is required.

Yes, you can be endorsed by any direct first-degree relatives – father and / or mother who has a work contract or income statement.

Congratulations you’re one step away from being a Cybler! Once we confirm that Cyblo has decided to rent you the apartment, we are almost ready, but we will ask you in addition:

– Bank Certificate of your account (just to prove the account holder and bank account number , not bank extract detail)

– That you sign us the authorization of supplies management to be able to proceed to the change of name of the supplies of the apartment.

As we already have all the necessary documentation, you only need to make a bank transfer before the day you are signing the rental contract, which must be made and sucessfully received by us 24 hours before the signature day. The amount of this bank transfer will include:

  • Deposit amount (One or two month’s rent, depending on the apartment)
  • Monthly rent (the current month you start the rental). We use the rental contract as a payment letter of this first month, from the second month and the rest of the payments will be made by bank transfer in the Cyblo bank account.

The rental contract will be valid as letter of payment for the first month of rent, even thou you will also receive a receipt justifying the payment of this first rent once we have received the bank transfer in Cyblo’s bank account.

We do not accept payment of rents or deposits in cash.

More

There is no age limit, but you must be over 18 years old to be able to rent with us.

The Cybler Community generally uses bicycles, Valenbici, Metro, Bus, Tram or motorcycle which can be easily parked on the sidewalks. In the Víctor Building and in the Palau Tossal Building there is enough space to park on the street for free, even thou we have some parking spaces in the Palau Tossal Almussafes Building.

Grants and subsides/aids don’t depend on us but on Public state and regional housing plans, which are generally approved once a year. If you are interested in rent grants/subsides/aids, let us know and we will be aware of when the plans come out to notify you so that you can meet the deadlines of the processes if you fulfil the requirements.

Yes, we can still take you into account. Generally, we know one or two months in advance (60 days) if we are going to have a flat or apartment free, so don’t hesitate to send us an email or fill out the form and request to enroll in our “Cyblo Waiting List”. By doing so, we will contact as soon as we have a flat or apartment available that suits your needs.

Are you a Cybler?

Download the Cyblo tenant guide

A brief summary of the main clauses that are established in our rental contract.